With winter well and truly on its way, we’ve put together a list of steps to help you enjoy this festive season knowing that your account and hard-earned items are safe and sound.
Here are some top tips on how to make sure you’re not locked out in the cold this winter.
Register your e-mail account to your RuneScape account
If you forget your password you’re only an email away from getting back into game If that wasn’t reason enough, you get extra bank space too! Log into your account on www.runescape.com at the top-right corner of the main page, select "Account" and then "Account Settings" from the drop down menu for information on how to register.
Keep your password safe
Never tell your password to anyone including friends! A Jagex Mod will never ever ask you for your password, so don’t listen to anyone who does – even if they claim to work for us.
Use a unique password that’s impossible to guess.
Your password for RuneScape should be unique and not used anywhere else on the internet. Stay away from the obvious to make it impossible to guess!
Install and update anti-virus software
Install, regularly update anti-virus and anti-malware software on your computer, and run regular scans.
Be aware of phishing scams
Phishing email scams can be used to hijack your account, so be sure to verify all links before you click them. If you’re ever in doubt, then get out of there! Click here[help] to learn how to spot a phishing email or site.
Use a bank PIN
If someone does manage to guess your password and access your account, limit the damage by having a bank PIN that only you know. Setting up a bank PIN is quick and easy – click here[help] for instructions.
Always log out
Make sure when you are finished with your session and want to log out, that you use our official log out buttons located at the top right of the screen. If you log in via Facebook, make sure you log out of your Facebook account before you leave!
To learn more about keeping your account secure, visit the Account Security[help] section of the RuneScape wiki.