Here in the UK, it's National Customer Service Week. With this in mind, we wanted to share the awesome work our Customer Service guys and girls have been doing over the last year, and open up for your feedback in a series of Q&A events.
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This week, we'll be running a series of customer support-related Q&A sessions, competitions and surveys, all aimed at making you aware of how we work, and getting your thoughts on how we can improve.
Read Mod Kelvin's blog now[help] for an under-the-hood look at RuneScape Customer Support, and browse the timetable for a Q&A event that suits you, should you have any questions.
Theme of the Day
Tuesday 7th Oct
Under the Lid of RuneScape Support
Blog post about our service
Social media Q&A/AMA session - Blog Post - 5pm UK time
Wednesday 8th Oct
Meet the Team
Meet the Team - forums
Meet the Team - wiki page
Support Centre Wiki Quest Competition
Reddit/Forum/Facebook Q&A/AMA - Account Recovery, Security and Self-Help Tools' - 6pm UK time