It's that time of the year again – National Customer Service Week!
This means a new exclusive version of The Drop, a first-of-its-kind Customer Service live stream, daily in-game events, Forum Q&As, Reddit AMAs, Twitter 'Day in the Life' stories and a whole load more.
We really want to celebrate the work our 24/7 Customer Service team do here at Jagex to support RuneScape. Those keeping your accounts secure, the game safe, resolving your issues, replying to queries & tweets, working with the development teams to drive game improvements and fixes… to name just a few of the things they do.
This year we're going bigger. We want to invite you into the wonderful world of service, allow you to explore exactly what we do and how we do it. With activities and events crammed into each day this week, there's going to be something for everyone. Take a read of Mod Kelvin's blog for a state-of-the-nation overview of Customer Service, then jot the schedule below into your calendars!
As you can see, we've got a pretty hectic schedule! If you're a regular forum user or check up on the latest Twitter news, you'll no doubt see a flood of new JMod faces posting, tweeting & commenting around. They'll also be wandering around Gielinor talking to 'Scapers at all times of the day across multiple worlds. Be sure to say hi if you spot one!