The man who is not Osman is an agent in the employ of Osman, the spymaster of Al Kharid. During Contact!, he disguises himself and replaces Osman in Al-Kharid palace while he is busy in Sophanem.
Like Osman, he is fond of Sq'irks, and replaces Osman's role in the Sorceress's Garden minigame until completion of the quest.
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