Consequences for abuse
From the RuneScape Wiki, the wiki for all things RuneScape
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The Consequences for abuse (more commonly called Punishment) refer collectively to the actions that Jagex may take against players who violate the Rules of RuneScape in the game or the Code of Conduct in the RuneScape Forums.
[edit] Black marks
Black marks were a disciplinary measure used by Customer Support to track the offenses of a player. When a certain number was reached, the player could be muted or permanently banned.
Players could track the number of black marks on their account by clicking "Appeal an Offence/Ban" in the account recovery section of the website, though they cannot appeal a Legacy punishment.
[edit] Mute
A mute is a form of punishment given out by in-game Player moderators, in-game Jagex moderators, and Customer Support to those who are guilty of breaching the Rules of Conduct. Mutes given out by player moderators last 48 hours, long enough for Jagex's Customer Support team to investigate the situation. A muted player will not be able to talk in-game or on the forums, however, they can still play the game as usual and trade with other players. Muted players usually communicate with others by using emotes, Quick Chat or external forms of communication.
[edit] Ban
Game bans restrict players from access to their accounts, usually for violating one of the Rules of Conduct. If the player appeals their ban, it may be accepted, either restoring the account completely or with a permanent mute.
Bans from the RuneScape Forums are for essentially similar reasons to those in-game; however, they also include flaming and spamming. If a player is muted or banned from the game, they are also automatically banned from the forums.
