Jagex Moderators, also known as Staff Moderators, Jagex Mods, JMods, or admins are employees working for Jagex Ltd. Jagex Moderator accounts are only used for work purposes such as play-testing, debugging, attending one-to-one meetings ("surgeries"), and dealing with in-game situations. There are currently just under 500 Jagex Moderators.
Jagex Moderator accounts will always have a gold crown () beside their name when in public chat, as well as a gold glow around their posts with a gold avatar background when posting on the forums. Jagex Moderator usernames will always begin with "Mod", although Ian, Paul, and Andrew Gower's usernames were simply "Ian", "Paul", and "Andrew".
Employees can only login to a Jagex Mod account while connected to Jagex's designated server. They navigate the RuneScape website using a staff portal, a webpage that gives them quick access to moderation tools.
Members of the Community Management (CM) team specialise in communicating with players. They ensure that everyone is getting the best experience out of Jagex's games, and feedback any comments from the community back to the company.
The Ninja team generally makes tweaks and changes to existing content to improve the player's quality of life when playing the game. The ninja team's ethos is to deliver the highest impact changes at the lowest cost to development time.
The Localisation team is responsible for translating RuneScape to three different languages: Portuguese-Brazilian, German and French.
The Art team develops all the art-related content for RuneScape, such as banners, animations, textures, concept art and such.
Use the tools that Player Moderators and Forum Moderators have to moderate the game and the forums, as well as being able to issue bans. They also have these abilities on other games and services owned by Jagex.
Teleport to any location by holding CTRL and clicking on the minimap. Alternatively, they can double click a location on the world map.
Use the developer console in order to change many variables associated with their in-game account, such as quest progress and completion. It can also be used to teleport to players, prevent automatic logout, among other commands.
Mod Paupersen (anagram for 'Made up Person') was a fake Jagex Moderator that was featured in the 2010 April Fools joke.
Players cannot create accounts that have 'Mod' in their name to prevent confusion and scams. One early player created the account "Mod Element" before this restriction was implemented but was later required to change his name. Mod Element has since been used by an actual employee of Jagex.
Players used to be able to trade with and attack Jagex Moderators whenever they wanted, however an update now prevents players from doing so.
Players can throw a gnomeball to a JMod, but JMods can only throw it to other JMods.
If a JMod is reported for Staff Impersonation, a message will state "You cannot report that person for Staff Impersonation, they are Jagex Staff. You can spot a Jagex Moderator by the gold crown next to their name. You can report that person under a different rule."
Messages sent by a JMod in any channel can be seen regardless of if a player has their messages turned off, including private messages.
Players cannot bless gravestones that belong to a JMod.