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Community Management Team, also known as CM, is a team of Jagex employees dedicated to customer support and communication. They ensure that any feedback given by the community is passed along to the relevant people within the company.

RoleEdit

The role of community management at Jagex is to represent the company to the players of their games, including RuneScape and Old School RuneScape. They do this by communicating on various social media websites, such as Twitter, Facebook and Reddit. They will also often post news on the RuneScape website and forums regarding the latest changes and updates, as well as conducting polls and player events.

MembersEdit

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Reason: Does not list all current, former, no longer employed CM members
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CurrentEdit

Picture Name Nationality Role Employed in
Mod Ayiza Mod Ayiza N/A Community Manager 13 September 2017
Mod Cam Mod Cam N/A Community Manager 2018
Mod JD Mod JD N/A Social Media and Streaming Manager March 2014
N/A Mod Kalaya N/A Junior Product Manager August 2014
Mod Lee Mod Lee N/A Community Manager 2013
N/A Mod MattHe N/A Community Manager
Mod Meadows Mod Meadows British Community Manager 18 April 2017[1]
Mod Poerkie Mod Poerkie N/A Intern Community Manager 2018
Mod Shauny Mod Shauny British/Welsh Community Manager 2014
Mod Sween Mod Sween N/A Community Manager

FormerEdit

Picture Name Nationality Role Employed in Left in
Mod Balance Mod Balance British Head of Community Management 2013 2018
N/A Mod Crow British Community Manager 2007 2014
N/A Mod Jane N/A Head of Community Management May 2015
N/A Mod Luiz N/A Community Manager 2009[2] 2017
N/A Mod Mark H N/A Community Management Representative September 2005 May 2011
Mod Merchant Mod Merchant N/A Community Manager  
N/A Mod Michelle N/A Community Manager 2015
N/A Mod Neena N/A Marketing Campaign Executive August 2017
N/A Mod Phoenix N/A Community Manager 2013 2014
N/A Mod Poppy N/A Community Manager 2006 2012
N/A Mod Silent Scottish Video maker 2013 2014
N/A Mod Sky N/A Community Manager June 2015 September 2016
N/A Mod Sushi Pi N/A Community Manager September 2013

TriviaEdit

  • In 2018, the Jagex's Community Management Team won the MCV Award for Best Community Management.[3]

ReferencesEdit

  1. ^ Jagex. Mod Meadows's Twitter account. 18 April 2018. Mod Meadows: "Today, is my Jagex Birthday, alongside @JagexVeda and @JagexIago.

    So it's official - I'm one Jagex-year old. I can't believe how fast it has gone, thanks to all of you players for making me love my job!

    Each one of you are spectacular! P.S. I'm the one that falls over..."

  2. ^ Mod Luiz. "The future of CM." RuneScape Forums.
  3. ^ MCV. MCV's Twitter account.*