Ban
From the RuneScape Wiki, the wiki for all things RuneScape
A Ban may be given by for repeated violation of the Rules of RuneScape. An account starts off with 0 out of 10 black marks, but this may increase if the player breaks the rules. The account is in the green zone if it has no black marks, though changes through yellow, orange and red as offences accumulate. The black marks and the zone can change suddenly if the player commits serious offences.
Offenders may be banned or just muted, and either may be temporary (for example, for 24 hours) or permanent. Muted players cannot type freely in the chat interface (though they are able to use Quick Chat), but banned players are unable to log into the game at all. Players who are banned are also not allowed to vote in polls.
There was once an area called The Black Hole in the Dwarven Mine area of RuneScape Classic where banned players were sent for an indefinite amount of time. However, this was later removed.
A division of Jagex known as Customer Support currently handles bans and blocks.
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[edit] Game bans
Game bans restrict players from access to their accounts, usually for violating one of the Rules of Conduct. If the player appeals their ban, it may be accepted, either restoring the account completely or with a permanent mute.
Permanently banned or muted players may be offered a "last chance appeal". The Game Guide says: "If you are permanently banned or permanently muted and have appealed all open offences, you may be given the option to make one final appeal in order to regain your account. Please be aware that if your appeal is denied, then you will be permanently banned or permanently muted and have no further chances to appeal your offences."[1]
[edit] Forum bans
Bans from the RuneScape Forums are for essentially similar reasons to those in-game. However, they also include flaming and spamming; while spamming in-game is in offence, many players do not realise this and it often goes unreported.
If a player is muted or banned from the game, they are also automatically banned from the forums.
